About Philly & Mools
Philly & Mools is a privately owned company managed by certain individuals in response to the growing and vibrant auto sector in the Nigerian economy. A member of the Philly and Mools Group, the automobile company has been able to achieve this by selling new cars and first class imported used cars which represent our passion for quality, character and a combination of strength and style in the execution of our sales.
With the increasing expansion of private driven investments in the Nigerian economy in such areas as; Telecommunications, Agriculture, Oil & Gas, the demand and eventual purchase of brand new cars and imported used cars popularly called 'tokunbo' has been on the increase. Effectively our sales figures have tripled in the past four years. Philly & Mools has a client base of over Five Hundred persons who span across various sectors of the economy. With this we hope to become the market leader in the sale of both new and used cars to individuals and corporate organizations.
Philly & Mools critical success factors include among others:
- Superior quality and customized sales strategy that reflect style and character.
- Organized structure that enhances efficiency and effectiveness in the completion of a car sale.
- After sales support services.
- Instructive advice to clients on their choice of automobile in relation to lifestyle, economic constraints & functionality.
- Product Mix (New and Used).
- Limited Warranties provided to customers.
- Using technology as a comparative advantage i.e. providing vehicle history report for used cars.
The keys to our success in this business are:
- Customer Satisfaction: Focus on satisfying the need of every customer through quality services.
- Effective Marketing Strategy, which is directed at individuals in consideration to their taste, style, character and income bracket.
- Right Product Mix i.e. having the right manageable quantities of cars from around the globe.
- Sound Management: Cars delivered on time, costs controlled, qualified professionals and customer service that exceeds expectation.
We believe that we are a world class company driven by the passion to change the way that auto business is been done in the country. Our goal is to deliver the best of quality at the most competitive of prices to our customers. Because we also believe that a company is built on trust and sales are increased on recommendations and referrals, we lay emphasis on customer service relations and go the extra mile to guaranty our service. At Philly & Mools the first word in our dictionary is QUALITY and the last is SATISFACTION hence our slogan.
To become the Automobile dealership of first choice in Africa
To become the leader in the sector in which we operate and provide the highest quality services to our clients, in accordance with ethical practices and norms, and deliver adequate returns to our stakeholders
Passion for the customer
Our customers’ interests always come first. If we serve our clients well, our own success is inevitable. We go beyond the ordinary to deliver exceptional service that exceeds the expectations of our customers
We stress creativity and imagination in everything we do. We constantly strive to find better solutions to our customer’s problems. We constantly find new & creative ways to serve our customers
We, and all aspects of our work, are interdependent. Whilst individual creativity is encouraged, we believe that team effort produces the best results. We effectively collaborate to achieve results. We have no room for those who put their own interests ahead of the interests of the company and our customers
Integrity and honesty are at the heart of our business. We expect our people to maintain high ethical standards in everything they do, both in their work for the company and in their personal lives. We are open, honest and direct in our dealings
We take great pride in the professional quality of our work. We have an uncompromising determination to achieve excellence in everything we undertake
We deliver our work at the highest level of quality, doing it right the first time